Quality Systems & Compliance.

Quality-system assessment, process development, and preparation for audits.

Focus of this practice

Quality requirements, connected to everyday work.

A quality system needs to reflect how an organization designs, manufactures, and supports its devices. Crossroads helps teams understand the system they have and the work needed to develop it.

The scope of support is agreed around your product, priorities, and available information.

Potential areas of support

System assessment

Review existing processes and records, identify gaps, and establish a practical sequence of priorities.

QMSR and ISO 13485

Consider quality-system processes and documentation in relation to the applicable requirements and the organization’s responsibilities.

Implementation and audit preparation

Support process development, documentation, and preparation of teams and records for assessments.

Supplier quality

Review quality responsibilities in the supply chain, including supplier assessment and outsourced manufacturing processes.

Two professionals reviewing documents in a binder.

When to start

Start with a clear view of the system.

An engagement may begin with a focused assessment or a specific process. Any implementation support is scoped around the organization, available resources, and the requirements involved.

How we work together

A useful starting point

What to bring
to the first discussion.

  • Current quality-system structure
  • Relevant audit findings or identified gaps
  • Manufacturing and supplier responsibilities

A brief, non-confidential overview is enough to begin. Detailed documents can be discussed once the engagement arrangements are agreed.

Start a conversation

Discuss your regulatory or quality needs.

Tell us about your product, your priorities, and the question ahead. A brief, non-confidential overview is enough to begin.

Contact Crossroads